Chatbots
24/7 customer support and lead capture.
About this solution
24/7 customer support and lead capture.
We deliver “Chatbots” through a clear playbook that bridges strategy and execution while keeping your growth objectives front and centre.
Our roadmap brings together the following essentials: Website and WhatsApp bots • Knowledge-base integrations • Hand-off to human agents
We complement delivery with value-add pillars to keep the momentum sustainable: AI answers in Arabic and English, 24/7 • WhatsApp, website, Messenger and Telegram • Handover to human agents when needed • Lead capture and CRM integration
We are fluent in our home markets — Egypt, Saudi Arabia, UAE, and the wider Gulf — and equally equipped to support European expansion, with clear contracts, managed delivery, and bilingual content that builds trust with clients East and West.
Start Your ProjectWhat You Get
Every capability you need, assembled into one solution.
24/7 Intelligent Replies
AI answers on WhatsApp, site chat, and Telegram around the clock.
RAG Knowledge Base
Answers grounded in your own documents, policies, and catalog.
Human Handoff
Smooth transfer to live agents when the conversation needs a human.
Multilingual Support
Arabic and English in the same conversation, automatically.
Conversation Analytics
Topics, sentiment, and follow-ups that reveal customer truth.
How We Deliver
A proven path from kickoff to launch.
Conversation Design
We map intents, flows, and escalation rules.
AI Training
We build the knowledge base and tune the model.
Channel Integration
We connect WhatsApp, website, and messaging platforms.
Launch & Iterate
Go live, monitor real conversations, and improve continuously.
Technologies & Platforms
The stack behind the solution.
Related Keywords
Quick cross-links between our solutions around this specialty:
Sectors We Collaborate With
The industries we serve for the Arab and European markets — marked sectors include delivered projects.
Portfolio — Delivered Work
Real projects we have shipped with this solution. Every one of them went from idea to launch with our team.
Internal System
Smart Logic System
Internal management system for Smart Logic Group — Laravel-based operations, CRM and business workflows for th...
Odoo System
Zozick Beauty System
Custom Odoo system for Zozick Beauty — sales, inventory, invoicing and order sync behind the e-commerce storef...
Laravel Website
53pro
Business consulting platform for financial and administrative services — accounting, HR, tax filings and comme...
Frequently Asked Questions
Answers to the questions we hear most about this solution.
Can it replace my support team?
Which channels are supported?
How is it trained on our data?
More solutions from Smart Logic
Share your details
Leave your info and our team will contact you shortly.